Medi Max (Soothing & Cooling Lotion)

· There are no delivery charges on bundle offers and shipping is completely free.

· For individual purchases below Rs. 2,500, a flat nationwide shipping fee of Rs. 200 will
apply.

· Shipping is free for individual purchases totaling Rs. 2,500 or above.

· Eligible for return/replacement within 7 days if the item is damaged, incorrect, or
defective on arrival.

·  Hygiene policy: Opened/used topical products aren’t returnable unless proven defective/contaminated on
delivery.

· Keep original invoice & packaging; raise a claim within 48 hours of delivery with unboxing photos
where relevant.

· Applies in line with provincial consumer protection laws (e.g., Sindh Consumer Protection Act 2014, Punjab CPA 2005, KP CPA 1997).

· Karachi/Lahore/Islamabad: 2–4 business days.

· Other cities: 3–7 business days.

Free shipping thresholds and COD vailability as per checkout; temperature-sensitive handling where applicable.